Please note you may shortly receive an email from our team regarding the launch of our exciting new App to make communications between yourself and the practice even easier!


24/7 care for your pet

At Mainstone Vets we are aware emergencies can strike at any time and are always keen to help wherever we can. Our phone lines now have a dedicated emergency line option to streamline your experience. We deal with all sorts of emergencies throughout the day which may mean consults or timings are sometimes out and whilst we always endeavour to minimise disruption, we are truly grateful for your understanding.

We have been heavily investing in equipment to help us handle the wide variety of emergencies we see and even have a vet undertaking further qualifications in the area of Emergency Medicine and Critical Care. 

If your pet has an emergency during our normal opening hours, please call us on 01794 513157 and we will advise you what to do next.

If you have an emergency when we are closed, please contact our partners Vets Now, Southampton on 02381 844105.

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. 

Based at Vets Now, Southampton, their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

We believe our partnership offers you and your pet the very best level of care, day and night.

You can find out more about the service at Vets Now, Southampton here.

We know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now.

Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next.

We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.

Your nearest Vets Now clinic is:

Vets Now Southampton
64 West End Road
SO18 6TG