Please ensure all prescriptions are collected within 2 weeks of the date ordered to avoid the products being re-stocked for sale
This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally. It also explains your rights in relation to your personal information and details of how to contact us and the supervisory authority if you have a complaint.
We use 3 different types of cookies on our website. You can say which ones you're happy for us to use below.
These cookies do things like keep the website secure. They always need to be on.
This website is operated by Independent Vetcare Ltd (collectively referred to as “IVC Evidensia”, “we”, “us” or “our”). Our registered business address is The Chocolate Factory, Keynsham, Bristol BS31 2AU.
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Website. These help us to recognise you and your device and store some information about your preferences, consents and or past actions. For example, we may monitor how many times you visit the Website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to provide more tailored content and improve our Website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
The cookies stored on your device when you access our website are designed by:
We also use another type of tracking technology called pixels. Unlike a cookie which is stored on your device, a pixel is a tiny snippet of code that collects multiple data points over different webpages and sites such as how you browse and what types of ads you click on. This tiny piece of code can be linked to users via a unique identifier. We use pixels as they help us to show you more relevant adverts based on your likes and behaviours. They also help us to measure how successful our marketing programme is, track conversions and build our audience base.
Our Website includes Facebook, TikTok and Google Analytics pixels.
By consenting to marketing cookies, you are agreeing to the use of these pixels.
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla Firefox:
For further information about cookies and how to disable them please read the guidance from the UK’s Information Commissioner’s Office, http://www.aboutcookies.org/ and http://www.allaboutcookies.org/.
If you do change your settings, please be aware that you may lose some of the functionality of our website.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
This policy was published on 22/03/2022.
We may change this policy from time to time, when we do, we will inform you via our Website.